Washable, Reversible Cotton Face Mask owls

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Information pour la France
A partir du 30 mars, et jusqu’à nouvel ordre, l'envoie des colis s’effectue seulement les mercredis, jeudis et vendredis. Les délais de livraison sont donc allongés d'environ 6 jours ! L'envoie s'efectue avec le service Colissimo, alors vous recevrez un numero suivi comme d'habitude.

Washable, breathable, reusable, REVERSIBLE! 2 masks in 1! Soft and comfortable, carefully cut to shape around your face for a close fit.

Our masks are made of double thickness 100% pure cotton fabric.
These remain at heart a functional fashion item - they are not medical items and we make no such claim. You should always seek the advice of a medical professional if you have specific health concerns.

All cotton masks are handmade with 2 layers. They are reversible so you get two designs to wear for the price of one!

All new materials:

- High Quality 100% cotton fabric unless otherwise stated
- Soft elastic ear loops

Approximate size for an adult fitting mask: 14x27 cm (at the widest points)

How to care for your mask:
Hand wash or machine wash gentle cycle (up to 40 degrees Celsius) using a wash net (laundry net). Hang dry. Do not tumble dry. Reshape whilst damp. Can be ironed at very low temperature (no steam). Do not iron elastics. Comes ready to wear.

Please note that due to the sensitivity to chemical products during chemotherapy, my fabrics are not pre-washed before being sewn in order to avoid triggering any allergies.

A shot of perfume on our masks works wonders if:
* You can’t stand smoke
* Some odours make you sick

This mask can be a great present for someone who works in the following areas:
* Hospital
* Dentist office
* School
* Day-care / Nursery / Kindergarten
* Nursing home / Retirement home
* Nail salon / Spa
* Pet store / Pet grooming
or is due to travel in the near future

Please note that due to the personal nature of this item, I do not accept any returns, unless they arrive damaged or defective. However, please do contact me if you have any problems with your order.

More face mask designs and other items in my shop.

~~~ SAFETY INFORMATION ~~~

Not intended for medical procedures unless worn as a liner to a sterile outer layer. Our masks are not FDA approved.

‘TheHoneyCow’ is not affiliated with any organisations, manufacturers or companies, or with the medical services. Our masks are limited handcrafted items made with store purchased licensed fabric. No rights are given or implied.

The item will ship via regular TRACKED post unless otherwise specified.

Shipping policies:
ITEM WILL SHIP FROM FRANCE

IMPORTANT NOTES:
Item will ship using registered airmail that comes with a tracking number. You will receive this number from Etsy once the item has shipped.

Shipping may be delayed during festive periods or bad weather conditions or other disruption to shipping timetables.

Estimated shipping times :
France: 7-10 business days
Singapore: 10-30 business days
North America: 10-30 business days
Europe: 10-30 business days
Australia, New Zealand and Oceania: 10-25 business days
Asia Pacific: 10-25 business days
Latin America and the Caribbean: 10-30 business days

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

We use the shipping address in your ETSY INVOICE. Please notify me upon purchase if you'd like to ship to a different address.

The customer may be charged all applicable duties, taxes, customs fees and / or brokerage fees C.O.D in the local currency at the time of delivery. All taxes, duties and fees are the responsibility of the customer. Tax and duty amount is presented during delivery, not during checkout.

Your local government determines duty and custom charges, which vary by country.

Your local post office or carrier will be able to provide you with further information or contact your local customs office for specific details.

Shipping & Policies

Shipping from France

Processing time

3-5 business days

Estimated shipping times

  • United Kingdom : 2 - 4 weeks
  • United States : 4 - 6 weeks
  • Europe : 1 - 4 weeks
  • Australia, New Zealand and Oceania : 4 - 6 weeks
  • Asia Pacific : 4 - 6 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

Request a cancellation within: 3 days of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Privacy policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a fabric mask, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Ana Wilkes, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lahoneycow@gmail.com.

Frequently Asked Questions

Wholesale availability

Happy to discuss. Contact me using the messaging option.

I have not received my order / Je n'ai pas reçu ma commande

I take care of all my packages within the deadlines listed on your order form. In no case can I be held responsible for problems related to transport (delay, damaged or lost package) for which La Poste (France) and the post service of your country is solely responsible.

Please contact La Poste on their help page (https://aide.laposte.fr/) with your tracking number for France. Or the post service of your country. If you don't know it, ask your postman.

Deadlines may be exceeded. If your parcel shows as delivered but it is not in your mailbox, ask your postman and your post office which serves your address.

Gift wrapping and packaging

Yes, and prettily done, too! Just add this option at checkout and I will take care of the rest.

I have put the wrong address into my Etsy account

You are responsible for the mailing address you provide on your Etsy account and on your order form. If a wrong postal address is indicated and you did not contact me before sending your order, no claim will be possible.

Name on the order form

Please put your first and last name on your order form. We all like to be called 'Teddy Bear' or 'Princess' but if the postman knows us as Mr/Mrs Smith, this information will not help the delivery. There might be the case that there are 5 Teddy Bears and 12 Princesses in the neighbourhood.

Sizing details

All the information regarding sizes are available in each item's description.

Care instructions

All the information regarding caring instructions are available in the item's description.

Legal imprint